Bethesda to Replace Fallout 76 Power Armor Edition's Nylon Bags
Bethesda decides to send West Tek canvas bags for Fallout 76 Power Armor Edition customers following fan backlash.
The news regarding the disastrous reviews of online action role-playing game Fallout 76 by developer/publisher Bethesda Softworks is probably not something new to you if you are in touch with recent affairs lately but have you heard of the nylon bag backlash as well?
Apparently, players who would purchase a Power Armor Edition of the game worth $199.99 will receive a canvas made West Tek duffel bag along with a few other collectible items as they originally advertised but ended up sending cheap nylon bags to them instead.
RELATED: Fallout 76 Backlash Could Face Lawsuit
The quality of the final product that came with the Collector's Edition was too bad and not anything that was promised to the consumers in the product listing. Consumers were definitely pissed at what they received and took social media to address it.
RELATED: Fallout 76 Xbox One X Bundle Announced
Their support team responded saying that the switch was made due to unavailability of materials and never bothered to inform the paying customers about it. People were still reluctant about buying into their excuse and started raging
So, Bethesda then decided to offer the players to give compensation for this through in-game currency of 500 Atoms which is equivalent of $5 and that doesn't even buy you a postman skin that has a canvas bag, because it is worth 700 Atoms.
RELATED: Fallout 76 Anti-Bullying System
Things have gotten worse when players eventually discovered that many of the social media influencers and YouTube creators got those Special Edition box for free along with the canvas bag that they even paid huge buck for and it surely calls for an outrage.
Players were skeptical about an entirely online based Fallout game when it was released back in May 2018 and fans became angry when the game turn out to be full of bugs and glitches. When people learned about their strict no-refunds policy, the developer came close to face a class action lawsuit.
RELATED: Fallout 76 May Have Single Player Mode Later
Finally, Bethesda stepped up to make things right by have those canvas bags manufactured for all the customers who purchased the Fallout 76 Power Armor Edition and offer them a replacement by filling out a form to get a support ticket for it.
RELATED: Fallout 76 Was Teased in Fallout 4
Of course it took some encouragement from paying customers for the company to get their priorities straight and do right things but it also doesn't change the fact that Fallout 76 is a broken piece of puzzle right now that needs fixing.
Bethesda already released an update that is even bigger than the game and doesn't matter whenever it gets better but the trust they have broken with fans will never be the same. These days, not evaluating your loyal fan-base properly is the most fatal mistake developers can make that they cannot afford in long run.
The news regarding the disastrous reviews of online action role-playing game Fallout 76 by developer/publisher Bethesda Softworks is probably not something new to you if you are in touch with recent affairs lately but have you heard of the nylon bag backlash as well?
Apparently, players who would purchase a Power Armor Edition of the game worth $199.99 will receive a canvas made West Tek duffel bag along with a few other collectible items as they originally advertised but ended up sending cheap nylon bags to them instead.
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| Bethesda to Replace Fallout 76 West Tek Bags |
RELATED: Fallout 76 Backlash Could Face Lawsuit
The quality of the final product that came with the Collector's Edition was too bad and not anything that was promised to the consumers in the product listing. Consumers were definitely pissed at what they received and took social media to address it.
Yo @BethesdaStudios @bethesda @BethesdaSupport this isn't a West Tek canvas bag. This a ghetto ass nylon trash bag @Fallout tf guys pic.twitter.com/mhzvcHqoCX— Serianni (@serianni13) November 16, 2018
RELATED: Fallout 76 Xbox One X Bundle Announced
Their support team responded saying that the switch was made due to unavailability of materials and never bothered to inform the paying customers about it. People were still reluctant about buying into their excuse and started raging
So, Bethesda then decided to offer the players to give compensation for this through in-game currency of 500 Atoms which is equivalent of $5 and that doesn't even buy you a postman skin that has a canvas bag, because it is worth 700 Atoms.
RELATED: Fallout 76 Anti-Bullying System
Things have gotten worse when players eventually discovered that many of the social media influencers and YouTube creators got those Special Edition box for free along with the canvas bag that they even paid huge buck for and it surely calls for an outrage.
Players were skeptical about an entirely online based Fallout game when it was released back in May 2018 and fans became angry when the game turn out to be full of bugs and glitches. When people learned about their strict no-refunds policy, the developer came close to face a class action lawsuit.
RELATED: Fallout 76 May Have Single Player Mode Later
Finally, Bethesda stepped up to make things right by have those canvas bags manufactured for all the customers who purchased the Fallout 76 Power Armor Edition and offer them a replacement by filling out a form to get a support ticket for it.
We are finalizing manufacturing plans for replacement canvas bags for the Fallout 76: Power Armor Edition. If you purchased the CE, please visit https://t.co/S5ClEZuQrx and submit a ticket by Jan. 31, 2019. We’ll arrange to send you a replacement as soon as the bags are ready.— Bethesda Support (@BethesdaSupport) December 3, 2018
RELATED: Fallout 76 Was Teased in Fallout 4
Of course it took some encouragement from paying customers for the company to get their priorities straight and do right things but it also doesn't change the fact that Fallout 76 is a broken piece of puzzle right now that needs fixing.
Bethesda already released an update that is even bigger than the game and doesn't matter whenever it gets better but the trust they have broken with fans will never be the same. These days, not evaluating your loyal fan-base properly is the most fatal mistake developers can make that they cannot afford in long run.
