Nintendo Getting Sued for Joy-Con Drift Issues
A recent hardware issue in Nintendo Switch known as "Joy-Con Drift" leads to class action lawsuit against Nintendo.
After launching next-gen hybrid video game console Nintendo Switch back at 2017, Nintendo has been enjoying a pretty successful run until now, as they are about to get sued over a hardware issue known as "Joy-Con Drift".
On Friday, July 19, a U.S. law firm named Chimicles Schwartz Kriner & Donaldson-Smith has filed a class action lawsuit against Nintendo of America over claims and concerns from customers for a problem in Joy-Con controllers.
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For months, Switch players are facing a problem with Joy-Con controllers where often times their console registers movement even though they are not touching the joystick and Nintendo didn't offer any permanent solution for it yet.
This issue could become apparent when someone is playing a game and player character suddenly starts moving without any input. It was originally registered in early stage of Switch life cycle and now is back again with no fix or whatsoever.
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Switch owners have gone to various social platforms like Reddit and Twitter to voice concerns about drifting problem for a while and now many news outlets have joined them as well, leading to lawyers taking notice to the matter.
Since gameplay experience is often hindered because of drifting, CSK&D has stated that Switch controllers are deemed defective. They are currently asking Joy-Con drift affected users to submit details on an online form at their website.
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An associate attorney at CSK&D, Andrew Ferich revealed their firm was reached out by more than over 5,500 consumers in 24 hours period regarding their trouble, which clearly violates consumer protection laws and they proceeded with a case.
Ferich also stated that they have been following this story of "Joy-Con Drift" for some time and they are well aware how gamers are very frustrated with this problem from various online conversations that caught their attention.
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Initially, they didn't thought this to be a much bigger issue even if it has been bugging people out for some time but when 5,500 customers have riled up to them in a single day; they clearly knew that Joy-Con drift was a really big issue.
At this early point of case, it is really hard to determine what a winning situation would look like for CSK&D but they are planning to aggressively pursue a legal action so the best outcome for consumers can come out of their efforts.
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Nintendo however, has been repairing Joy-Con controllers that falls under warranty but if a model is out of assurance period, users have no other choice than to purchase a new pair but even newer models are suffering from same problem.
Nintendo has released an official statement for ongoing situation of drifting issues in Joy-Con controllers.
RELATED: Nintendo Switch Lite Announced
Nintendo Switch has sold over 32 million units worldwide so far in its two years-long lifespan and they just announced a newer model as well as a revised version, Nintendo Switch Lite, currently scheduled to arrive on September 2019.
Given that these upcoming consoles share same Joy-Con design as original Switch, Joy-Con drift issue may continue over and the lawsuit can go bigger on them, leading to huge cost for Nintendo on top of negative press to ruin their reputation.
After launching next-gen hybrid video game console Nintendo Switch back at 2017, Nintendo has been enjoying a pretty successful run until now, as they are about to get sued over a hardware issue known as "Joy-Con Drift".
On Friday, July 19, a U.S. law firm named Chimicles Schwartz Kriner & Donaldson-Smith has filed a class action lawsuit against Nintendo of America over claims and concerns from customers for a problem in Joy-Con controllers.
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| Nintendo Getting Sued for Joy-Con Drift Issues |
RELATED: Marvel Ultimate Alliance 3 Post-Launch Content Roadmap
For months, Switch players are facing a problem with Joy-Con controllers where often times their console registers movement even though they are not touching the joystick and Nintendo didn't offer any permanent solution for it yet.
This issue could become apparent when someone is playing a game and player character suddenly starts moving without any input. It was originally registered in early stage of Switch life cycle and now is back again with no fix or whatsoever.
RELATED: Pokémon Sword and Shield Won't Reuse Models from 3DS Games
Switch owners have gone to various social platforms like Reddit and Twitter to voice concerns about drifting problem for a while and now many news outlets have joined them as well, leading to lawyers taking notice to the matter.
Since gameplay experience is often hindered because of drifting, CSK&D has stated that Switch controllers are deemed defective. They are currently asking Joy-Con drift affected users to submit details on an online form at their website.
RELATED: Warframe: Empyrean Expansion Revealed
An associate attorney at CSK&D, Andrew Ferich revealed their firm was reached out by more than over 5,500 consumers in 24 hours period regarding their trouble, which clearly violates consumer protection laws and they proceeded with a case.
Ferich also stated that they have been following this story of "Joy-Con Drift" for some time and they are well aware how gamers are very frustrated with this problem from various online conversations that caught their attention.
RELATED: Robotics;Notes Elite Getting Western Release
Initially, they didn't thought this to be a much bigger issue even if it has been bugging people out for some time but when 5,500 customers have riled up to them in a single day; they clearly knew that Joy-Con drift was a really big issue.
At this early point of case, it is really hard to determine what a winning situation would look like for CSK&D but they are planning to aggressively pursue a legal action so the best outcome for consumers can come out of their efforts.
RELATED: Cuphead: Delicious Last Course DLC Delayed to 2020
Nintendo however, has been repairing Joy-Con controllers that falls under warranty but if a model is out of assurance period, users have no other choice than to purchase a new pair but even newer models are suffering from same problem.
Nintendo has released an official statement for ongoing situation of drifting issues in Joy-Con controllers.
At Nintendo, we take great pride in creating quality products and we are continuously making improvements to them. We are aware of recent reports that some Joy-Con controllers are not responding correctly. We want our consumers to have fun with Nintendo Switch, and if anything falls short of this goal we always encourage them to visit https://support.nintendo.com so we can help.
RELATED: Nintendo Switch Lite Announced
Nintendo Switch has sold over 32 million units worldwide so far in its two years-long lifespan and they just announced a newer model as well as a revised version, Nintendo Switch Lite, currently scheduled to arrive on September 2019.
Given that these upcoming consoles share same Joy-Con design as original Switch, Joy-Con drift issue may continue over and the lawsuit can go bigger on them, leading to huge cost for Nintendo on top of negative press to ruin their reputation.
